Support
How can we help you?
Write to us about the app, your subscription or your data. We read every message.
Or, in the app, open Settings and tap Contact Us.
If you can, include your Support ID: in the app open Settings, scroll to Diagnostics and tap Support ID to copy it.
Frequently asked questions
Do I need an account?
Yes. To use the app you sign in with Apple or Google. Your account keeps your library, listening progress and bookmarks in sync across your devices.
Is Audiobook Library free?
It’s free to download, with a daily listening limit and ads. An optional Premium subscription, bought through the App Store, removes the limit and the ads.
Premium isn’t showing after I subscribed
Open Settings in the app and tap Restore Purchases.
How do I get a refund?
Purchases are made through the App Store, so refunds are handled by Apple. You can request one at reportaproblem.apple.com.
Can I listen without an internet connection?
Yes. Download a book to your iPhone or iPad and listen offline.
How do I delete my account?
You can delete your account at any time from the account settings in the app: open Settings and tap Delete account. You can also ask us at support@librobox.app.
I have an idea for the app
Open Settings in the app and tap Request a Feature, or write to us.
For copyright owners
Open Settings in the app, go to the For copyright owners section and tap My rights have been violated to send us a message from the app.
For full details, read our Privacy Policy and Terms of Use.